Careers at MSC

Mission: My Sister’s Closet is a non-profit organization established to build a stronger community by promoting economic self-sufficiency with professional attire, support services & essential career developmental tools for success.

Since 1998, MSC has provided female heads of households with gently owned interview clothing, resume support, skills training and confidence building to find employment. To date, more than 2,500 area women have been helped with these free services to move closer to self-sufficiency. This free assistance takes place in a stylish thrift store boutique setting, known for its exceptional merchandise selections and quality service to both agency clients and shoppers. Donors support this mission with in-kind donations and merchandise purchases. We are seeking a community-minded individual who wants to use their life skills and experience to make a lasting difference in the lives of women and children. This management staff position will work directly with the Executive Director. Main duties will oversee basic operations and management of our thrift store, ensuring our continued ability to help clients transition out of poverty.

We are currently hiring for the following staff positions:


  • Oversee staff and volunteers with opening and closing store transactions.
  • Work with Executive Director to plan store sales to reach daily/weekly goals.
  • Accept and process community donations.
  • Work with E-Store Manager and E.D. to select quality merchandise, researching prices, and brand authenticity.
  • Ensure compliance with all store policies, procedures, and security measures.
  • Supervise and delegate tasks among volunteers and volunteer groups to ensure productivity and consistent quality.
  • Supervise stock processing by sorting, pricing, and displaying of merchandise within guidelines for operations.
  • Supervise store cleaning and maintenance activities.
  • Demonstrate excellent customer service, ensuring positive experiences on sales floor and at register.


  • Must exhibit a demonstrated passion for My Sister’s Closet’s mission and core values.
  • Empower staff and volunteers to communicate effectively about the organization’s mission.
  • 2-years of retail sales management required.
  • Community volunteer experience and engagement required.
  • Familiarity with Microsoft Suite (i.e., Word, Outlook, Excel).
  • Physical ability to stand, lift 20 pounds, stand, and bend to complete tasks.
  • Contribute to a positive work environment, helping staff and volunteers feel engaged, valued, and recognized.
  • Possess strong operational and training skills in a multi-faceted busy environment.
  • Possess strong problem-solving ability while organizing daily tasks.
  • Communicate clearly and concisely, both verbally and in writing.
  • Careful handling of confidential and sensitive client information, respecting their privacy and dignity.
  • Maintain a high level of integrity and personal responsibility when safeguarding the assets of the organization.

Full-time – 40 hours/week, Monthly Bonus, Generous Monthly Merchandise Allotment
Holiday Pay, Store discount, and Fun atmosphere

For inquires or to apply for this position:

MAJOR OBJECTIVE – To Develop and Manage the E Commerce Sales Channels for My Sister’s Closet

Sales Channels:

  • My Sister’s Closet online store
  • eBay Auctions
  • Facebook and Instagram auction and live events

Job Duties

  • Manage and organize internet store
  • Track associated merchandise inventory.
  • Create and execute eBay auctions.
  • Interact with social media team to post looks on social media, marketing of site and online store.
  • Assist with planning and executing photography sessions for e-store merchandise.
  • Work with store manager to choose store stock for e-stores, documenting each item chosen.
  • Use research tools to find original price of all garments & accessories.
  • Recruit models from other volunteers and interns to be models for pictures as needed.
  • Create written overviews and detailed written instructions of all ecommerce processes for manual.
  • Assist with the posting of merchandise, pricing research, and mailings of items sold.
  • Assist with interpreting sales and return policy to customers.
  • Assist with social media campaigns to promote awareness of our e-store(s).
  • Help create budget for advertising and other investments to ensure the E-store is a well-planned success.
  • Choose supplies and tools within the targeted budget to assure online store is a going concern.
  • For financial reports, assist in reviewing sales trends with Executive Director and Treasurer to forecast sales.

Tools Used:

  • Google Drive
  • Vendor supplied website software
  • MS Access (basic tables for data storage, forms for data entry and data retrieval and maintenance)
  • MS Windows
  • Photoshop

Full-time – 40 hours/week, Monthly Bonus and Commission, Generous Monthly Merchandise Allotment
Holiday Pay, Vacation Pay, Store discount, and Fun atmosphere

For inquires or to apply for this position:

Please send resume to:


Bloomington Thrift Store - MSC Customer Appreciation Cards